Terms of Service

Last Updated: January 2026

Welcome to Contractor Answer. These Terms of Service (“Terms”) govern your use of our SMS communication services and any related support offered through sms.contractoranswer.com (“Service”).

By interacting with our Service or providing your mobile phone number, you agree to these Terms.

1. Purpose of the Service

Contractor Answer provides informational SMS messages only, including:

Appointment confirmations

Scheduling updates

Service reminders

Customer support notifications

We do not send marketing messages, promotions, or unsolicited outreach.

2. User Consent

By submitting your phone number through our online forms or communication channels, you provide express consent to receive SMS messages related to appointments and customer service.

You acknowledge that:

Message and data rates may apply

Message frequency may vary based on your interactions

You can withdraw consent at any time (see Opt-Out section below)

3. Opt-Out Instructions

You may opt out of receiving messages at any time by replying:

STOP

You will immediately be unsubscribed from further SMS communications.
To re-subscribe, you may opt in again through our online form.

For additional assistance, you may reply:

HELP

4. Eligibility

You must be:

At least 18 years old

The owner or authorized user of the mobile phone number you provide

5. Message Delivery Disclaimer

Delivery of SMS messages may be affected by factors outside our control, including:

Cellular network congestion

Carrier restrictions

Device type and settings

Contractor Answer is not responsible for delayed or undelivered messages.

6. Privacy and Data Use

Your information is used solely for communication related to your services with Contractor Answer.

We do not sell, rent, or share your phone number with third parties for marketing purposes.

For full details, please review our Privacy Policy:
https://sms.contractoranswer.com/privacy

7. Limitation of Liability

To the fullest extent permitted by law:

Contractor Answer is not liable for any damages arising from your use of the Service

You agree to use the Service “as is,” without warranties of any kind

Contractor Answer is not responsible for any losses due to failed message delivery or technical issues

8. Changes to These Terms

We may modify these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date.

Continued use of the Service after changes are posted constitutes acceptance of the updated Terms.

9. Contact Information

For questions or support related to these Terms, please contact:

Contractor Answer
Email: [email protected]